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Big chain or small boutique, business traveler or tourist, consumers have abundant options on where to spend their dollars. Differentiating your property through exceptional service is one of the best ways to attract and retain them. Guests want to be delighted and feel comfortable in a safe and welcoming environment. They expect their requests to be quickly addressed.
Hotels and resorts have numerous needs too. They must keep accurate track of rooms, supplies and facilities. They must also ensure security with instant, discreet communications and provide safety throughout the property. Yet, they may not know how to best expand their communication capabilities and decrease the cost of redundant systems to achieve it.
When hotels and resorts rely on the right communications technology, they create a real-time flow of information between different departments and diverse personnel. From valet services to housekeeping, connected staff are well-equipped to be more responsive to guests.
The right communications improve productivity by keeping assets and facilities up and running smoothly. Whether repairing a room air conditioner or replenishing food in a banquet hall, available staff members can act immediately when they are seamlessly connected.
When hotels respond quickly to requests, they deliver the exceptional service that guests expect, and that keeps them coming back. Hotel executives agree – they say “driving more revenue” and “enhancing guest services” are their top two goals for investing in technology.
The backbone of integrated communications is the MOTOTRBO digital two-way radio platform. This complete, flexible and adaptable solution includes two-way digital radios, accessories, applications, systems and support services.
MOTOTRBO integrates voice and data to help staff coordinate and collaborate more productively and efficiently, no matter the size of your operation. You get reliable, real-time communications at the touch of a button to respond instantly to guests and help improve safety and security. Whether you want to communicate between buildings, across a multi-acre complex or with a branch at a different location, MOTOTRBO connects everyone seamlessly.
With a wide variety of solutions, designed for diverse roles and different departments, count on clear, discreet communication from the front lobby to the back nine.
MOTOTRBO’s enhanced data applications make workflow more efficient and staff more productive, in turn keeping your guests happy. For example, with work order ticket management, front desk personnel can immediately enter work orders for maintenance when a guest calls to a report an issue so repairs can be completed quickly. To keep everyone secure you can monitor staff whereabouts on the grounds with GPS location tracking so they can respond immediately to a problem. In an emergency, you can pinpoint security personnel and send the nearest person to the scene.
Other features such as text messaging and Intelligent Audio allow for clear and discreet communications. No matter where your staff members are it’s imperative for them to hear the message clearly and respond instantly.
Our extensive portfolio of communication solutions elevates service and improves productivity for hospitality businesses, large and small. See how MOTOTRBO digital two-way radios, coupled with data applications and discreet accessories, empower staff and transform operations.
Two-way radios are the go-to technology for enterprises around the world – connecting people wherever they need clear, instant and reliable communications. MOTOTRBO offers a portfolio of analog and digital two-way radios that enable voice and data communications. It combines the best of two-way radio functionality with the latest digital technology for instant communicating, easy decision-making and seamless coordinating.
The MOTOTRBO two-way radio portfolio offers you a wide choice of devices, from simple voice-only models to feature-rich voice and data radios. All work together seamlessly to deliver advanced features to enhance your safety, productivity and efficiency. With exceptional voice quality and outstanding usability, MOTOTRBO keeps your workforce connected.
The dramatic enhancements to the MOTOTRBO portfolio deliver the audio quality, coverage, battery life and built-in intelligence that allows users to work confidently and safely.
Safety. Efficiency. Productivity.
Next-generation MOTOTRBO™ radios feature longer battery life, indoor location-tracking and integrated Wi-Fi allowing all radios in a system to be reprogrammed simultaneously without taking them out of users’ hands.
No matter how large or small your enterprise, MOTOTRBO offers a wide range of systems specifically designed for your business – for the days ahead and the years beyond. You get the best of two-way radio with digital technology and enjoy integrated voice and data communication, increased capacity, enhanced features and exceptional voice quality, across the city and around the globe.
MOTOTRBO applications allow you to enhance efficiency and accountability, and improve your responsiveness to guest requests. Work order ticketing applications allow you to interface your MOTOTRBO system to your existing ticketing system – whether that’s HotSOS, SeQent or any of the other leading hospitality guest management systems. Your staff is empowered to create tickets without returning to their desks, and can track staff responses on the move. Job ticketing apps also allow you to seamlessly integrate the retail shop floor with the back warehouse or storeroom.
MOTOTRBO radios are already best in class, but to help you work at your best, you need enhancements targeted to your specific workplace. Motorola developed a line of accessories with unique features designed to optimize the performance of your radio in your work environment, unleashing the full power of the industry’s most advanced digital radio platform. From discreet Bluetooth earpieces to efficient battery solutions, Motorola’s complete portfolio of accessories optimizes the performance of your MOTOTRBO radio. They are designed to help you perform your best, wherever you work, and unleash the power of the industry’s most advanced digital radio platform.
Today, virtually everyone – from the smallest hotel to the largest resort – can benefit from push-to-talk (PTT) across their entire operation, for PTT brings the immediacy and spontaneity to connect personnel. WAVE Work Group Communications allows staff to use their current devices to connect with radio systems and other broadband networks and devices - like consumer-grade smartphones, desk phones and PCs - so that more employees can use push-to-talk to communicate. Whatever the device or available network, WAVE has client applications that meet the needs of all types of users.
EVERY DEVICE. EVERY NETWORK. EVERY TEAM. CONNECTED LIKE NEVER BEFORE.
From the street to the suite, in small venues and large convention centers, Motorola Solutions is helping staff coordinate and collaborate more efficiently and productively to create a seamless experience for every guest.
Properties worldwide are transforming their workplace with Motorola’s next-generation digital communication solutions and expertly-integrated systems, applications, accessories and services.
Motorola Solutions’ hospitality solutions connect different people, departments and facilities together to help operations run smoothly and assure exceptional guest service.
WAVE Work Group Communications
WAVE Work Group Communications